How the Visible Process™ works:
Why It Matters: Most brokers go silent after booking. We stay Visible — so you know where your freight is, when it’s arriving, and what’s happening next.
Pre-Pickup Confirmation
Before the truck rolls, we contact the driver directly to confirm:
The pickup address
Appointment times or windows
Any site-specific instructions. This prevents missed pickups and eliminates guesswork.
Real-Time Tracking with Trucker Tools
Once in transit, we activate tracking via Trucker Tools — which pings the driver’s location every 15 minutes.
We monitor the load in real time
You get visibility when you want it
We’ll proactively notify you if there’s a delay, weather issue, or detention
1-Hour Delivery Confirmation
As soon as the load delivers, you’ll receive delivery confirmation within 1 hour — no chasing, no uncertainty.
The pickup address
Appointment times or windows
Any site-specific instructions. This prevents missed pickups and eliminates guesswork.
